GM Brands Reach Historic High In Quality Dependability Ranking

General Motors News Release

DETROIT – For the first time, Chevrolet, Buick, GMC and Cadillac all rank in the top 10 among brands in the J.D. Power Vehicle Dependability Study.

"GM’s customer-driven approach to quality and dependability is breaking through," said Grace Lieblein, vice president, Global Quality. "Dependability is a top purchase consideration and key to customer loyalty. These awards reflect our commitment to provide customers with the best overall experience in the industry."

The 2015 study tracks 2012 model year vehicles in their third year of ownership.

Buick ranks second among all brands, Cadillac ranks fourth with Chevrolet and GMC ranking 10th (in a tie.)

Chevrolet ranks higher than before in this study, led by Malibu as the segment leader in the highly competitive Midsize Car segment. For the third year in a row, the Chevrolet Camaro ranks highest in the Midsize Sporty Car segment.

The GMC Sierra LD and Chevrolet Silverado LD rank first and second in the Large Light Duty Pickup segment. The Chevrolet Silverado HD and GMC Sierra HD rank first and second in the Large Heavy Duty Pickup segment.

GMC Yukon, Chevrolet Tahoe and Suburban all rank in the top three of the Large SUV segment. These models also filled the top three positions in the Large SUV segment in the 2014 JD Power Initial Quality Study, in which the 2014 Chevrolet Suburban and 2014 GMC Yukon ranked highest in a tie, along with the 2014 Chevrolet Tahoe.

Model Highlights by Brand

Chevrolet

Malibu – Segment Award, Midsize Car

Camaro – Segment Award, Midsize Sporty Car (third consecutive year)

Silverado HD – Segment Award, Large Heavy Duty Pickup

Tahoe – Ranks Second, Large SUV

Suburban – Ranks Third, Large SUV

Silverado LD – Ranks Second, Large Light Duty Pickup

Buick

LaCrosse – Segment Award, Large Car

Enclave – Ranks Second, Midsize SUV

GMC

Sierra LD – Segment Award, Large Light Duty Pickup (second consecutive year)

Yukon – Segment Award, Large SUV (second consecutive year)

Terrain – Segment Award, Compact SUV

Sierra HD – Ranks Second, Large Heavy Duty Pickup

Cadillac

SRX – Ranks Third, Midsize Premium SUV

From Hot-Selling Equinox To Best-Value Buicks, Hendrick Durham Auto Mall Has Deals For All

A beautiful Valentine's Day-President's Day weekend in Durham, during which the sun is expected to beam long and strong, will present a beautiful opportunity to buy an affordable, low-maintenance vehicle.

The Hendrick Durham Auto Mall offers many of them.

Among the top-sellers is the Chevrolet Equinox - the second-best selling vehicle in the Chevy lineup behind the Silverado full-size pickup.

The Equinox has enjoyed five consecutive years of record sales. Annual sales in the U.S. increased to 242,242 last year, accounting for more than nine (9) percent of the rapidly growing compact SUV market. Compact SUVs eclipsed midsize cars in 2014 for the first time to become the auto industry’s largest segment.

Chevrolet introduced its updated 2016 Equinox on Thursday at the Chicago Auto Show. No need to wait for that version, however, as plenty of the award-winning 2015 models remain at the Hendrick Durham Auto Mall.

Three of the other best vehicles around, all produced by Buick, also can be had for a bargain at the Hendrick Durham Auto Mall.

For the second consecutive year, the Buick Verano, the Buick Encore, and the Buick Enclave were among the winners in Kelley Blue Book's 2015 5-Year-Cost-To-Own awards.

KBB's data for new cars for the initial five-year ownership period is the basis for the awards. Categories include lowest projected depreciation, expected fuel costs, finance and insurance fees, maintenance and repair costs, and state registration fees. The KBB data suggests substantial potential in cost-of-ownership savings for these three vehicles.

All these vehicles are available for lease or purchase at the Hendrick Durham Auto Mall, which has been offering unprecedented discounts as part of its "Moving Sale" ahead of its exciting and long-awaited move into a new state-of-the-art facility in the Southpoint area of Durham.

Come and get them while you can, as a special Valentine's gift for that special someone, or because you have the opportunity of a Monday off for President's Day.

We look forward to seeing you soon.

Ingenuity Helps Improved Sales Numbers For GM, Hendrick Durham Auto Mall

A higher level of ingenuity at General Motors has contributed to a higher level of sales of GM vehicles, perhaps setting the stage for a record-seting 2015 for America's top automaker and the Hendrick Durham Auto Mall.

General Motors and its dealerships nationwide, which includes the Hendrick Durham Auto Mall, enjoyed their best December for sales in seven years last month.

An item commonly found on an infant’s changing table contributed to that result.

The baby diaper helped GM engineers simulate snow year-round, ensuring that heating systems in cars like the 2015 Chevrolet Cruze can warm their interiors quickly and efficiently.

Packed snow can prevent air from entering the inlet panel at the bottom of the windshield, obstructing the flow of air into the heating system and reducing the amount of air it can push out. This can lead to less-efficient warming of the car’s interior and windshield defrosting.

"The last thing anyone wants to do when it’s freezing cold out is scrape their windshield," said Nicholas Jahn, GM Vehicle Thermal Systems engineer. "The testing we perform on the Chevrolet Cruze with the diaper material allows us to maximize the car's heating capabilities."

According to a news release from General Motors, Jahn stumbled upon his diaper-based testing method in the middle of summer, during a swim with his daughter. He noticed that when her diaper came into contact with water, it multiplied in size.

Turns out that sodium polyacrylate – the absorbent material found in diapers – starts as a powder but turns into a snow-like substance when saturated.

In Jahn’s test, according to the GM news release, he sprinkled the reusable snow onto the air inlet vents along the bottom of the Cruze's windshield, then started the car and let it idle. After a few minutes, he removed the inlet panel and inspected how much "snow" was sucked into the system and how much of the intake vents remained blocked.

Before discovering the material, Jahn had to rely on Mother Nature to provide snow, or find a schedule opening at one of GM’s state-of-the-art climatic wind tunnels. Just submerging a diaper in water solved that dilemma.

A more efficient heating system is particularly important and beneficial for those who use the OnStar Remote Key Fob services, which allow drivers to remotely start their car from anywhere with a cellular connection. As part of the OnStar Basic Plan, Remote Key Fob services - remote start, lock, unlock and activate horn and lights – is free for five years on all new, properly equipped GM vehicles.

The benefits of Onstar as well as sales of the heat-efficient Cruze helped GM dealers nationwide record retail sales figures last month that were up 23 percent compared to December of 2013.

The Cruze was among seven GM vehicles - along with the Chevy Equinox, Sonic and Spark, the GMC Terrain, and the Buick Enclave and Encore – that posted their best annual sales total in 2014.

GM’s unique three-pickup strategy – with new models spanning the light-duty, heavy-duty and mid-size segments – drove combined deliveries to a 43-percent increase over December of 2013. It marked the best December for the Silverado since 2005.

Five GM vehicles – the Chevrolet Corvette and Spark, the Buick Enclave and Encore, and the GMC Sierra – had their highest December sales in history.

Chevrolet, Buick and GMC retail deliveries were up 25 percent, 28 percent and 29 percent, respectively, compared with a 10 percent increase for the industry as a whole.

Chevrolet had its best December retail sales since 2005. Buick and GMC, meanwhile had their best December retail sales result since 2004.

Every Buick car and crossover posted a sales increase, with the largest gains posted by the Enclave, up 53 percent, for its best month in history.

All that leads to 2015, in which General Motors and the Hendrick Durham Auto Mall expect to continue to upward trend of sales.

In Durham, a brand-new, state-of-the art facility in a new location across the street from the Streets of Southpoint - among the busiest retail shopping malls in the Southeast - continued ingenuity and product development by GM engineers, improved inventory and a favorable economy all combine to present much excitement and expectation for the new year.